Strengthening Customer Focus and Long-Term Value: Andreas Bograd Joins HJL as New Key Account Manager

NEWS

We are pleased to introduce our new Key Account Manager (KAM), Andreas Bograd, who will be a central part of our strategy to strengthen and develop our customer relationships. As KAM, Andreas will serve as the customer’s primary point of contact with HJL, drawing on resources from across the organization to ensure the best possible service and support.

Proactive After-Sales with a Long-Term Perspective

“Our goal is to cultivate a proactive after-sales environment that not only focuses on immediate needs but also on long-term solutions and relationships. By entering into service agreements, framework solutions, and package deals that span several years, we can offer our customers a range of benefits,” Bograd says, and stresses the following benefits:

• Operation: As our customer, you can feel confident that we will ensure minimum downtime, maximizing efficiency.
• Clarity: As your dedicated KAM, I ensure a simple communication channel, and a transparent maintenance plan.
• Savings: Long-term agreements can lead to significant savings through optimized solutions and maintenance plans.

Benefits for Customers

For HJL customers, this means a more secure and clear experience where they benefit from in-house expertise and resources. By entering into long-term service agreements and package deals, customers achieve both economic savings and more stable and reliable service. At HJL, we look forward to continuing to build strong, long-term relationships with our customers through this new KAM role and our proactive after-sales strategy.

Contact us today to learn how our proactive after-sales approach, long-term service agreements, and dedicated support can enhance your operations, bring clarity to your maintenance planning, and help you achieve significant savings.